A kind review on BBB.com

I hate mowing our lawn. It is a very large yard. The side property could be mowed every couple of weeks, but the main grass area, an acre and a half, had to be mowed every 3 or 4 days during growing season. Our zero-turn mower takes several gallons of gas, and I usually spent up to an hour and a half on this main area. At the Home and Garden Show this past February, I met Jeff, owner of Autmow Smartlawn Service (www.autmow.com). We set up an appointment and I was really skeptical if a robot lawnmower could do everything I was told. Our property had unique problems, along with an invisible dog fence for our two playful Newfoundlands. Jeff showed up right on time for our first appointment and answered all our questions. He was very professional, friendly and did not act like a salesperson; he was more like a friend introducing us to a modern solution for getting me off the lawn mower and back to what I would prefer doing with my summer time. We talked price, he left information for me to read, then showed me where the mowing lines would go. The next day I did extensive research on robot lawn mowers and the different manufacturers, security features and especially the warranty. I also did a lot of research on Autmow and Jeff. Everything checked out and I was very pleased with all I learned about Jeff. The mower we chose was the newest model on the market, Husqvarna 450X, and we had to wait for it to come in. Jeff sent me weekly texts keeping me up-to-date on my order. The week before the mower came in Jeff came out and set my boundary lines, after which he turned on Husqvarna’s mobile app to create a schedule. Jeff programmed the mow for 12 hours a day, every day. You can make adjustments using the Smartphone app: scheduling, cutting height, the angles of its path, proximity to the boundary wire. The weather this year has been extremely hot and I have watched my neighbors melting in the heat, mowing grass, while my robot does all the work. I also have been super impressed with Jeff (our Newfies love him too), for he has been here every step of the way and helped every time I had questions. We have had my Husqvarna 450X since June 5, 2016, and I have not mowed that acre and a half since that day. Everyone remarks on our well maintained lawn. The Husqvarna 450X has been one of the smartest purchases we have ever made. And doing business with Jeff has been one the greatest pleasures. The only question I have is why did we wait so long?